Strengthening Tourism Human Resources Competence Through Cleanliness, Health, Safety, and Environmental Sustainability Training

Abstract

This community service activity aimed to strengthen tourism human resources competence through Cleanliness, Health, Safety, and Environmental Sustainability (CHSE) training for Micro, Small, and Medium Enterprises (MSMEs) in Sobokerto Village, Boyolali. The activity was motivated by the growing tourism potential of Cengklik Reservoir, which has encouraged the development of community-based economic activities through MSMEs, yet has not been fully supported by an optimal understanding and implementation of CHSE standards. The implementation methods included observation, counseling, demonstrations, direct practice, and periodic mentoring for participants. The training materials covered business cleanliness, health and hygiene, work safety, and sustainable environmental management. The results showed an increase in participants’ understanding and skills in implementing CHSE principles in their business operations. In addition, the activity also increased MSME actors’ awareness regarding the importance of clean, healthy, safe, and environmentally friendly business services in supporting local tourism development. The implication of this activity is the improvement of MSME service quality and the creation of a more competitive and sustainable business environment.